Claysmith Offers

There are many pages on this website that demonstrate our wonderful products. However, this is not one of those pages. This is our Claysmith Offers pages, where we explain what we feel is superior service for our E-commerce customers. Not only do we feel that our products are exceptional, but we aspire to make your shopping experience a great one.

Here are a few things that make Claysmith gaming a fun and friendly place to do business.

Telephone Support

If you have any problems, questions or concerns you can pick up the phone and talk to a live person. We don't force customers to correspond via email only. If you want to speak with a Customer Service Rep then we are here to assist you. We have Customer service reps on call from 8am - 6pm EST.

There is something comforting in knowing that you can speak with a live human being.

You can reach us at 888-765-3740.

Free Samples Poker Chips

We offer samples to anyone that wants one. We believe that if most poker players see our free samples then they will eventually become our customers. A free sample includes 2 free clay composite chips. You select which two chips that you want (We apologize but you can not select denominations) and we drop them in the mail and send them to you.

What we require from you is:

  1. Become a fan of our Facebook Page.
  2. Opt into our newsletter.
    • We only send out 1-2 newsletters a month and the mailings usually include special offers.
    • We never sell your information and you are always free to unsubscribe from the mailings.

Interested? Get your free sample now.

Limit one free sample per person and the offer is good only for clay composite chips.

Complete sample packs may be purchased HERE if you wish to sample more than 2 chips or want our casino clay line.

No Hassle Returns

If you buy a set of poker chips and are not completely thrilled about your purchase, then you'll be glad to know we offer No Hassle Returns.

Its simple, just call us and tell us that you want to return your item within 7 days of the original purchase date. We will have UPS pick up your chips or email you a label to return your items to us.

We are different than most other companies, in that we want customers and non-customers to appreciate their experience with Claysmith.

If you don't like your items, then we will pick them up at no cost to you and you will receive a 100% refund with no restocking fees. (Offer does not include international customers or purchases of 1,000 chips or more. International customer must pay for their own shipping back.)

Need to make a return of a purchase? Visit our Returns page.

Same Day Shipping

Claymsmith Gaming now offers same day shipping on all DOMESTIC orders of Poker Chips placed prior to 3PM EST Monday-Friday!

What does this mean for you?

It means you will receive your order extremely fast. Do you know that many companies can take days between receiving your order and actually shipping your order?

We want to minimize your wait time. We will ensure that if you order by 3PM, we will promptly ship your order the very same day. If you order after 3PM, this means that we will ship it the very next day (still pretty wonderful!).

Be sure to read the same day shipping fine print.

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